DVOwnersBrochure

FOREST BEACH

About our Guests Does Destination Vacation qualify a guest who wants to rent my house? Yes. Our booking policy requires a 40% deposit at the time of booking, which protects us and our homeowners in two ways: 1) A sizeable deposit weeds out most guests who are not qualified to rent our homes, and 2) Your home is not taken off the market for an extended period of time without monetary backing to the reservation. Our booking policy separates us frommany of our competitors who allow guests to hold reservations for extended periods of time without a deposit. Allowing guests that much leverage does not protect the best interests of a homeowner, nor does it maximize the potential revenue of a home. Does Destination Vacation limit the number of guests allowed in my home? Yes. All of our properties are marketed with a maximum capacity, and our homes are limited to beds, linens and towels for this capacity. Due to the price point of our homes, we rarely have issues with guests abusing this policy. Furthermore, our guest agreement states that we can evict guests who violate the maximum sleep number for the property. Does Destination Vacation have an age restriction for guests? Yes. Our minimum age requirement for guest reservations is 25 years old. What prevents guests from hiding damages to my property? Destination Vacation provides a damage protection policy to all guests. Guests who report accidents at the time they occur will be relieved of the expense to repair or replace the damaged item. By encouraging guests to report accidents at our expense, we have found that they are more likely to report damages. If damage is not reported or is the result of negligence, we will hold the guest accountable and refer to credit cards on file, if necessary. Are pets allowed? Our pet policy is determined by each owner of each property, and in most cases, owners do not allow guests to bring pets. However, we have a short list of homes whose owners allow pets in the off-season, and in these cases we collect deposits from the guests. Can I designate my property as non-smoking? While estimating the number of rental weeks seems logical, we caution owners that it can be a misleading benchmark for projecting rentals. Instead, we base rental projections on Gross Annual Revenue, which more accurately takes into account High and Low Season rentals. Our teammembers maintain close personal relationships with our homeowners, who entrust us with the flexibility to maximize potential revenue based on market conditions. Do I need to set up a landline for my property? Yes. Destination Vacation requires residential telephone service for each property. Most of our homes offer free local and domestic long distance phone service to guests. Do I need wireless internet service in my property? Yes. All guests have become accustomed to having internet access in rental homes, and it would be a competitive disadvantage for an owner not to offer it. What percentage of guests return to homes offered by Destination Vacation? Guests have many vacation rental options, and with the internet, searching for the best vacation home for a guest’s needs is an easy process. We are proud that more than 60% of our business is with repeat guests. Yes. All of our properties have been designated non-smoking. How many rental weeks are typical for my home?

The Forest Beach area spans the oceanfront from Shipyard Plantation to Sea Pines Resort. It is one of the original beach communities on Hilton Head Island. Properties located in this area have access to beautiful beaches and the more than 100 shops and restaurants located in and around the Coligny Plaza area. Coligny Plaza is the Island’s original shopping center. More than 50 specialty shops and restaurants surround the duck pond where visitors have been gathering for 40 years. Destination Vacation offers a variety of oceanfront locations with luxurious amenities and breathtaking oceanfront views ranging in size from two to seven bedrooms. • Three miles of beautiful coastline • More than 100 shops and restaurants located in and around this area • Van Der Meer Tennis Center • Leisure and bike trails

“I wouldn’t trust my home with any other company.” Scott Ross Owner, 37 Dune Lane